Need technical assistance?

Technical items you may encounter due to cookies;

• Account not loading correctly (or the page not loading at all!)
• Bet slips disappearing or not displaying bets
• Getting logged out from your account

Most of these technical items may be caused by the little data packs stored in your computer. These data packs are known as cookies and here's how to clean them: 

Windows

Internet Explorer

• Click the Tools button
• Choose Safety
• Click Delete browsing history
• Select the Cookies check box
• Click Delete

Mozilla Firefox

• Select the menu button and choose Options
• Choose the Privacy and Security panel and go to the Cookies and Site Data section
• Click the Clear Data button.
• Make sure the checkbox is ticked for Cookies and Site Data
• Click Clear

Chrome

• Click the Chrome menu on the browser toolbar
• Select Settings
• Click Advanced Settings
• In the Privacy and Security section, click the Clear Browsing Data button
• Make sure the checkbox is ticked for Cookies and other site data and click Clear data

Safari (PC)

• Go to Edit
• Choose Preferences
• Select Security
• Select Show Cookies
• Click Remove All

OSX (Mac)

Safari

• Choose Safari > Preferences,
• Click Privacy
• Click Details
• Select one or more website that stores cookies, and then click Remove or Remove All
• Click Done

iPhone

Safari iOS 5+

• Go to your phone Settings
• Tap Safari
• Tap Clear Cookies and Data
• Tap Clear Cookies and Data to confirm
• Safari iOS 4 and below
• Go to your phone Settings
• Tap Safari
• Tap Clear Cookies
• Tap Clear Cookies to confirm

Chrome for iOS

• Tap Chrome Menu
• Tap Settings
• Tap Privacy
• Select Cookies
• Tap Clear

Android

Default Browser

• From the browser menu, tap More
• Tap Settings
• Scroll down to tap Clear cache
• Scroll down to tap Clear all cookie data

Chrome

• From the browser menu, tap Settings
• Tap Privacy
• At the bottom of the screen tap Clear Browsing Data
• Select Clear cookies, site data
• Tap Clear

Firefox

• From the browser menu, tap Settings
• Tap Clear Private Data
• Select Cookies & Active logins
• Tap Clear Data

Need further help? Please contact Customer Support.