Neds FAQs & Help Articles

Contact Us

How do I verify my Debit or Credit Card?

You are required to verify all Debit or Credit Cards registered to your Neds account before making a withdrawal, or when requested to do so.

Verify your card now by selecting 'Verify Now' located in the 'Verification Centre', once this has been done an authorisation charge will be triggered.

How to enter the Authorisation Charge at Neds

  1. Login to Neds.

  2. Go to ‘My Account’, then ‘Verification Centre’. (Here you are able to verify of your Identity along with your Debit and Credit Cards).

  3. Select the Card you wish to verify and click ‘Verify Now’(an authorisation charge will be triggered) .

  4. Check your bank statement for the Authorisation charge. 

  5. Enter the exact amount in the field and click ‘Confirm’.

Note: The authorisation charge will remain active on your account for 7 days. 

You need only once to supply this information if using the same Card. If you decide to register additional Cards on our system we will require verification of the new added card.

If you are unable to verify using our Authorisation Charge or Manual Verification has been requested please see Manual Verification of Cards.

Need further help? Please contact Customer Support.